ASMIQ – Komplettlösungen für anspruchsvolle Verlage
ASMIQ.one
ART OF SUBSCRIPTION MANAGEMENT
State-of-the-art technology, simple and intuitive user interface,
expanding ecosystem.
SUBSCRIBE WITH EFFECT
Run fast-paced, smart and tightly integrated business processes with the new ASMIQ.one core system – by ASMIQ
Develop your business models further and tap into new revenue streams by consistently interconnecting people, devices and business networks, independent of industry or company size.
SMARTWALL
Boost your revenue
and audience value
Personalization & Monetization platform for online media.
Turn attention
into meaningful revenue
Inside the SmartWall, brands can display click-to-play video ads and generate interactions and engagement with readers. Then readers are rewarded with free access to your content.
MEDIA SERVICES
FULL CONCENTRATION ON CORE BUSINESS
We offer professional all-in-one solutions for demanding publishers.
WHY MEDIA SERVICES?
WITH PASSION FOR YOUR CUSTOMERS
We consider the Media Services department with its ISO 18295 certified customer service centres as the voice of the publishers acting as an interface between them and their subscribers.
By continuously training the service center agents in conjunction with a state-of-the-art IT and support systems, we ensure a great customer experience across all media channels.
Customer Retention and First Contact Resolution are not just buzz words for us, but core values for our entire customer service organisation.
Our heart beats for the core services customer contact center and data management, in addition to this, we offer further publishing related services from which you can benefit in the sense of “all from one source”.
The Media Services division sees itself not only as a “subscription manager” in the classic sense, but much more as a sparring partner in the creation and implementation of subscription acquisition measures and process improvements to sustainably increase your circulation and continuously improve the experience for your subscribers. If you would like to know more about successfully implemented subscription acquisition measures, we would be happy to advise you.
management
CUSTOMER CARE
The efforts of our customer care agents for your publication, combined with proven processes tailored for publishers, ensure a consistent subscriber experience at the highest level.
DATA MANAGEMENT
Shipping preparation, data selection and cash collection – with our know-how, we make sure your issue is published on time and that your cash-flow is secured.
Lettershop
In our publisher-specific lettershop, we take care of all dispatch issues for you, from the invoice, to the subsequent delivery of issues and to the delivery of supplements.
partner
Overflow partner
If you can no longer maintain the service level of your customer care – we are glad to offer our help and take over the contact with your subscribers.
Mailing
From data analysis to data structuring and data preparation, we offer you a reliable service with short processing times to optimize your mailings.
Ticketing
From order acceptance to order processing and shipping, we accompany you for your events in end-2-end over all the entire process chain.
partner
Sparring partner
We are not only there to support your subscribers; we also develop with you new ideas and offerings to foster the development of your circulation in the long term.
Outbound
We gladly contact your subscribers to encourage payments or convert trial subscriptions, so that no potential gets lost.