ASMIQ – Komplettlösungen für anspruchsvolle Verlage

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ASMIQ.one
ART OF SUBSCRIPTION MANAGEMENT

State-of-the-art technology, simple and intuitive user interface,
expanding ecosystem.

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SUBSCRIBE WITH EFFECT

Run fast-paced, smart and tightly integrated business processes with the new ASMIQ.one core system – by ASMIQ

Develop your business models further and tap into new revenue streams by consistently interconnecting people, devices and business networks, independent of industry or company size.

SMARTWALL
Boost your revenue
and audience value

Personalization & Monetization platform for online media.

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Turn attention
into meaningful revenue

Inside the SmartWall, brands can display click-to-play video ads and generate interactions and engagement with readers. Then readers are rewarded with free access to your content.

MEDIA SERVICES
FULL CONCENTRATION ON CORE BUSINESS

We offer professional all-in-one solutions for demanding publishers.

SQS Zertifikat ISO 18295

WHY MEDIA SERVICES?
WITH PASSION FOR YOUR CUSTOMERS

We consider the Media Services department with its ISO 18295 certified customer service centres as the voice of the publishers acting as an interface between them and their subscribers.

By continuously training the service center agents in conjunction with a state-of-the-art IT and support systems, we ensure a great customer experience across all media channels.

Customer Retention and First Contact Resolution are not just buzz words for us, but core values for our entire customer service organisation.

Our heart beats for the core services customer contact center and data management, in addition to this, we offer further publishing related services from which you can benefit in the sense of “all from one source”.

The Media Services division sees itself not only as a “subscription manager” in the classic sense, but much more as a sparring partner in the creation and implementation of subscription acquisition measures and process improvements to sustainably increase your circulation and continuously improve the experience for your subscribers. If you would like to know more about successfully implemented subscription acquisition measures, we would be happy to advise you.

CUSTOMER CARE Data
management

CUSTOMER CARE

The efforts of our customer care agents for your publication, combined with proven processes tailored for publishers, ensure a consistent subscriber experience at the highest level.

DATA MANAGEMENT

Shipping preparation, data selection and cash collection – with our know-how, we make sure your issue is published on time and that your cash-flow is secured.

Lettershop

Lettershop

In our publisher-specific lettershop, we take care of all dispatch issues for you, from the invoice, to the subsequent delivery of issues and to the delivery of supplements.

Overflow
partner

Overflow partner

If you can no longer maintain the service level of your customer care – we are glad to offer our help and take over the contact with your subscribers.

Mailing

Mailing

From data analysis to data structuring and data preparation, we offer you a reliable service with short processing times to optimize your mailings.

Ticketing

Ticketing

From order acceptance to order processing and shipping, we accompany you for your events in end-2-end over all the entire process chain.

Sparring
partner

Sparring partner

We are not only there to support your subscribers; we also develop with you new ideas and offerings to foster the development of your circulation in the long term.

Outbound

Outbound

We gladly contact your subscribers to encourage payments or convert trial subscriptions, so that no potential gets lost.

NEWSLETTER
SIGN UP FOR THE ASMIQ NEWSLETTER

We will regularly inform you about new products, events, demos, special offers and much more free of charge.

ASMIQ IS.
PROGRESSIVE, PASSIONATE,
RELIABLE & CLOSE

ASMIQ is a service and technology company specialized in subscription and membership management. The publishing division extends our existing product and service portfolio and complete it with 2 customer contact centers for publishers.

PROGRESS

We are always one step ahead from a technology perspective, eagerly break new ground and constantly develop ourselves further.

PASSION

We are passionate about our business and always strive to excite our customers and partners.

RELIABLE

You can always rely on us: we stick to our commitments, work diligently and deliver highest quality results.

CLOSE TO OUR CUSTOMERS

We focus on the needs of our customers and develop optimal solutions together.

CAREER
SHAPE YOUR FUTURE WITH ASMIQ

We strive to create a working environment which facilitates the well-being and personal development of all our employees. We are always eager to meet passionate people with interesting profiles. Send us your speculative application.

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Vacancies

We currently have no vacancies.

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CONTACT
WE ARE HERE FOR YOU

ASMIQ AG
Geerenweg 2
8048 Zurich Switzerland
+41 44 305 81 60
info@asmiq.ch

EXTERNAL LOCATIONS

ASMIQ AG
Gürtelstrasse 14
7000 Chur
Schweiz

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ASMIQ AG
Rue de Lausanne 45
1110 Morges
Schweiz

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ASMIQ AG
Dornacherstrasse 7
4600 Olten
Schweiz

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ASMIQ AG
Industriestrasse 37
3178 Bösingen
Schweiz

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